Vested | Knowledge Base & Support Center

Back to home

Vested | Knowledge Base & Support Center

Manager Portal

Manager Portal

Where you come to do all things Nova!

Office Manager Guides

How to Forward Calls To After Hours Early

How to Add a Caller ID Prefix for Incoming Calls

Dial by Name Directory

Audio Monitoring

How to upload custom Hold Music

Creating Shared Contacts for Directory

Call Center Tab

Changing the Destination of a Direct Number

How to Update the Name of a User/Extension

How to Forward the Main Number to a Cellphone

How to Adjust Business Hours

How to Block a Number from ALL Phones

How to Edit Inbound Ring Group

How to update Caller ID Name

How do I recycle an Extension?

How to add a Cellphone Number to a Call Queue

Full Auto Attendant Setup Guide

Call Queue Intro Greeting

Creating a Temp Forward/Holiday Message

How to Edit Auto Attendant Message

How to Check Call Recordings

How to Change the Inbound Destination of an EFax

See more

General Guides

Creating a Custom Directory for a Specific Phone

Vested Networks Google Chrome Extension

Available Portal Scopes

How to Change your Voicemail Message

How to Send a Fax

How to send a Text via the Web Portal

How do I Forward my Extension to my Cellphone?

How to Change your Portal Password

How to Change My Voicemail Password

How to Modify/Add Speed Dials to your Device

Conference Bridge Guide

How to transfer a voice mail to another user

First Time Logging In to NOVA

Signing In/Out of a Call Queue

NOVA HD Video Conferencing

How to Check Voicemail Remotely

See more